MES Management Journal

Pengaruh Lingkungan Kerja, Gaya Kepemimpinan, dan Stress Kerja Terhadap Kinerja Karyawan PT. Sinar Eka Selaras

Hafiz Muhammad Rizky, Setyani Dwi Lestari — Mon, 20 Oct 2025 00:00:00 +0000

This study aims to examine and analyze the influence of work environment, leadership style, and job stress on employee performance at PT. Sinar Eka Selaras. A quantitative approach was employed using a survey method and non-probability purposive sampling technique involving 110 respondents. Data were collected through a Likert-scale questionnaire and analyzed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach with the assistance of SmartPLS software. The results show that the work environment significantly contributes to improving employee performance. Leadership style is proven to have a positive influence on employee performance. Job stress, however, does not show a significant effect on performance within this model. Collectively, work environment, leadership style, and job stress simultaneously explain 43.7% of the variance in employee performance, while the remaining 56.3% is influenced by other variables not examined in this study. Leadership style emerges as the most significant factor affecting performance. The work environment also shows a significant effect, although to a more moderate extent compared to leadership style. Job stress, in this study, does not have a direct significant impact on employee performance. These findings enrich the human resource management literature—particularly in the context of the public sector and retail technology—while providing a data-driven basis for corporate policy formulation.

Pengembangan Organisasi PMI Provinsi Gorontalo: Pendekatan Sistematis untuk Peningkatan Efisiensi Pengelolaan Stok Darah

Fri, 10 Oct 2025 00:00:00 +0000

Efficiency in blood stock management is a major challenge faced by the Indonesian Red Cross (PMI) in Gorontalo City due to increasing blood demand. This article examines the organizational development of PMI through a systematic approach by integrating SWOT analysis, the PDCA cycle, Fishbone diagram, and decision tree as tools to improve the effectiveness of blood stock management. Information technology plays a crucial role in supporting the transformation of work processes and enhancing data accuracy. This study is based on the theory of organizational development diagnosis and dialogic approach, emphasizing the active involvement of all members in the change process. Findings show that the combination of analytical methods and the utilization of technology can strengthen sustainable blood stock management. This approach is expected to serve as a strategic model for adaptive and responsive organizational development to the dynamics of community needs.

Kepuasan Kerja, Iklim Organisasi, Dukungan Organisasi Terhadap Turnover Intention Pada Karyawan Generasi Z

Muhammad Zanuar Rilo Pambudi, Rifdah Abadiyah — Sun, 05 Oct 2025 00:00:00 +0000

This research investigates the influence of internal organizational aspects on the willingness of employees to remain or resign from their jobs. The study focuses on Generation Z workers employed in the production division of PT Rajawali Cakra Sakti. Using a quantitative survey approach, data were gathered from 150 respondents selected randomly and assessed through a Likert-type questionnaire. Data analysis employed multiple regression with the assistance of SPSS software. The results indicate that job satisfaction tends to reduce turnover intention, although the effect is not statistically significant. On the other hand, organizational climate and organizational support show clear and significant negative relationships with turnover intention. Together, the three variables explain a substantial portion of employees’ tendency to leave, underlining their relevance for human resource strategies aimed at workforce retention.

Peran Self-Efficiacy dalam Memediasi Work Life Balance dan Work Motivation Terhadap Employee Engagement di PT PLN Indonesia Power Unit Bisnis Pemeliharaan

Dina Wahyu Ariani — Fri, 24 Oct 2025 00:00:00 +0000

Limited career development opportunities in the workplace can lead to decreased self-efficacy and employee engagement, thereby affecting overall workforce stability and organizational performance. Therefore, companies need to understand the role of work life balance and work motivation in maintaining employee stability and performance. This study aims to examine the effect of work life balance and work motivation on employee engagement, with self-efficacy serving as a mediating variable among employees of PT PLN Indonesia Power Maintenance Service Unit. A quantitative approach was employed using a survey method, distributing questionnaires to 117 respondents, who are permanent employees at the KS Tubun branch. A saturated sampling technique was used for sample selection. Data were analyzed using Structural Equation Modeling Partial Least Square (SEM-PLS). The results show that self-efficacy plays a full mediating role in the relationship between work life balance and employee engagement. On the other hand, work motivation does not have a significant indirect effect on employee engagement through self-efficacy, but it has a significant direct effect on employee engagement. These findings indicate that employees' confidence in self-efficacy is a key factor in enhancing their engagement with the organization. The study recommends that company management strengthen work life balance programs and create greater opportunities for career development to support sustainable improvements in self-efficacy and employee engagement.

The Interplay of Financial Literacy, Financial Inclusion, and Risk-Taking on MSME Performance

Agus Sulistiono, Muhammad Bayu, Siti Munawaroh, Pandef Rudianto — Sat, 11 Oct 2025 00:00:00 +0000

Micro, Small, and Medium Enterprises (MSMEs) play an important role in driving national economic growth, making efforts to improve their performance crucial. This study, conducted on MSME actors in Tanjung Redeb District using the Structural Equation Modeling (SEM) approach, shows that financial literacy and financial inclusion are the main factors influencing MSME performance. These two aspects not only encourage business owners to be more willing to take calculated risks but also strengthen their ability to manage capital, plan their businesses, and innovate in the face of business challenges. This finding confirms that increased financial literacy and inclusion have both direct and indirect impacts on optimizing MSME performance through healthier and more strategic risk-taking. Therefore, the results of this research can serve as a reference for MSME actors to continue developing their financial competencies through training and utilizing various sources of information, both from financial institutions, the government, and digital platforms, to strengthen competitiveness and maintain business sustainability amidst increasingly dynamic competition.

Preferensi Konsumen Terhadap Penggunaan Mobil Listrik Teori Technology Acceptance Model dan Theory Of Planned Behavior

Ernawan Dwi Hanartyo, Syakira Nurul Annisa — Sun, 05 Oct 2025 00:00:00 +0000

The negative impacts caused by the use of motor vehicles powered by fossil fuels on the environment have become an increasingly urgent global issue. This study aims to identify the factors that influence the purchase intention of electric vehicles in Indonesia, specifically in the Jakarta area. using the Technology Acceptance Model (TAM) and the Theory of Planned Behavior (TPB), along with five additional external factors: price value, perceived risk, environmental awareness, infrastructure availability, and finansial incentive policy. This research uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) method. Region in this study included the people in Jakarta and is surrounding areas who have been exposed to information about electric cars and have basic knowledge about environmentally friendly vehicle technology, totaling 240 respondetns. To obtain the appropriate number of respondents, data collection was carried out through an online questionnaire distributed via Google Forms. The results of the study show that Perceived Usefulness, Attitude, Perceived Risk, Environmental Awareness, and Financial Incentive Policy significantly influence Purchase Intention. However, Perceived Usefulness and Perceived Ease of Use do not affect Attitude; Subjective Norms, Perceived Behavioral Control, and Price Value do not significantly influence Purchase Intention for electric vehicles. Price Value affects Attitude, Environmental Awareness influences both Perceived Usefulness and Subjective Norms, while Infrastructure Availability has no significant effect on Purchase Intention for electric vehicles.

Pengaruh Strategi Komunikasi Pemasaran Terhadap Consumer Purchase Decision Dompet Digital

Andri Ali Rahman, Ika Baskara — Sun, 05 Oct 2025 00:00:00 +0000

This study aims to analyze the influence of marketing communication strategies on consumer purchase decisions on digital wallet services. An effective marketing communication strategy is a key factor in increasing consumer interest and purchase decisions in today's digital era. The research method used is a quantitative method with data collection through a questionnaire survey to a number of respondents who use digital financial services. The results of the study show that marketing communication strategies that include advertising, sales promotion, direct marketing, social media communication, and personal sales have a significant influence on consumer purchase decisions. These findings indicate that the use of the right communication strategy can increase consumer understanding of digital wallet services and encourage positive purchase decisions. The study concludes that digital financial service providers need to design targeted and measurable marketing communication strategies to maximize consumer purchase decisions. The practical implications of this study can be used as a guide for digital wallet industry players in designing more effective marketing campaigns in the future.

Pengaruh Religiusitas, Persepsi Resiko, dan Sikap Terhadap Intensi Kepatuhan Wajib Pajak dalam Lapor SPT Pajak Pribadi Melalui E-Filing Tahun 2023 di Provinsi DKI Jakarta

Delta S Silaban, Andar Febyansyah — Sun, 05 Oct 2025 00:00:00 +0000

This research examines the influence of religiosity, risk perception, attitude, and the e- Filing system on tax compliance intention of individual taxpayers in filing Annual Tax Returns in DKI Jakarta Province. The study aims to analyze the relationships between these variables in the context of digital transformation in Indonesian tax administration. The research employs a quantitative approach with Structural Equation Modeling-Partial Least Squares (SEM-PLS) analysis technique. Primary data were collected through questionnaires distributed to 155 individual taxpayers in DKI Jakarta. The results show that religiosity and risk perception significantly influence taxpayers' attitudes, and these attitudes directly affect tax compliance intention. However, religiosity and risk perception do not have a direct effect on tax compliance intention. The research also finds that the e- Filing system does not moderate the relationships between religiosity, risk perception, and attitude toward tax compliance intention. These findings indicate that taxpayers' attitudes serve as the primary mediator in determining tax compliance intention. This research provides theoretical contributions to the development of a tax compliance model that integrates personal and technological factors. Practically, the results can serve as input for the Directorate General of Taxes in formulating tax policies that focus on developing positive taxpayer attitudes, strengthening tax education, and improving the e-Filing system to enhance tax compliance in Indonesia.

Pengaruh Perception of Organizational Politics, Emotional Intelligence, dan Transformational Leadership Terhadap Job Performance Melalui Job Satisfaction

Indah Novita, Primasatria Edastama — Sun, 05 Oct 2025 00:00:00 +0000

This research aims to analyze the influence of perception of organizational politics, emotional intelligence, and transformational leadership on job performance through the mediating role of job satisfaction. The approach in this research uses quantitative research. Sample collection in this study used a purposive sampling method so that there were 270 respondents in this study. The population of this sample is employees at staff level who work in manufacturing companies, who have become permanent employees, have worked for at least 2 years, and are located in the Tangerang, Jakarta, Bekasi areas. The data analysis technique in this research is using the Structural Equation Model (SEM) with SmartPLS 4.0. The findings in this study show that emotional intelligence, transformational leadership and perception of organizational politics are positively related to job performance. emotional intelligence, transformational leadership, and perception of organizational politics are positively related to job satisfaction. Meanwhile, job satisfaction mediates the relationship between transformational leadership and job performance. And finally, job satisfaction does not mediate the relationship between emotional intelligence, job performance and perception of organizational politics. This research provides useful managerial implications for improving human resources, which good companies can apply in developing training programs to improve employee skills, especially for young employees (20-25 years).

Pengaruh Gaya Kepemimpinan dan Kompetensi Terhadap Kinerja Karyawan Bagian Keuangan Rumah Sakit Umum Daerah Cibinong

Iriani Lussa, Adriza, Nurmansyah — Sun, 05 Oct 2025 00:00:00 +0000

This study aims to determine the effect of leadership style and competence on the performance of finance department employees at RSUD Cibinong. The research employed a quantitative method with a population and sample of 40 employees. Data collection techniques included observation and questionnaires. Data were analyzed using descriptive statistics, multiple regression, multiple correlation, and the coefficient of determination. The results showed that leadership style had a very strong relationship with performance, with a correlation coefficient of 0.883 and a determination coefficient of 78%. The resulting regression equation was Y = 7.865 + 0.871X1, indicating a positive and significant influence of leadership style on performance. The t-test showed that the t-value was 3.340 > t-table 2.024, confirming the significance of this effect. Competence also had a strong relationship with performance, with a correlation coefficient of 0.767 and a determination coefficient of 58.8%. The regression equation obtained was Y = 12.930 + 0.560X2. The t-test result showed a t-value of 11.386 > t-table 2.024, indicating that competence had a significant influence on performance. Simultaneously, leadership style and competence had a very strong relationship with performance, with a correlation coefficient of 0.825 and a determination coefficient of 68%. The multiple regression equation was Y = 13.276 + 0.319X1 + 0.564X2. The F-test result showed that the F-value was 63.782 > F-table 3.25, indicating that both independent variables together had a significant influence on employee performance.

Pengaruh Social Media Marketing Activities terhadap Brand Trust dan Brand Image pada Purchase Intention di E-Commerce pada Generasi Z

Khairunnisa Khairunnisa — Sun, 05 Oct 2025 00:00:00 +0000

The rapid growth of e-commerce in Indonesia has transformed consumer behavior, particularly among Generation Z as the most active digital users. This study aims to investigate the effect of social media marketing activities (SMMA) on brand trust and brand image and their subsequent impact on purchase intention. A quantitative descriptive-causal design was applied, using purposive sampling with 140 respondents from Generation Z in the Greater Jakarta (Jabodetabek) area. Data were analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The findings reveal that SMMA positively influences brand trust and brand image, which in turn enhance purchase intention. These results highlight the importance for e-commerce businesses to implement effective social media strategies that build trust and a positive brand image among Generation Z.

Dampak Faktor Non–Ekonomi Terhadap Perilaku Kepatuhan Pajak

Siska Kusnadi, Novera Kristianti Maharani — Sun, 05 Oct 2025 00:00:00 +0000

This study was conducted with the aim of analyzing the impact of taxation knowledge, quality of tax authorities' services, taxpayer awareness and tax sanctions on the compliance of MSME taxpayers in Cakung Timur Village. The quantitative method is the type of research chosen in this study. Grand theory research uses attribution theory. This study uses primary data obtained from respondents' answers to statements given in the form of a questionnaire. The research population consists of all Micro, Small and Medium Enterprises (MSME) taxpayers registered at Jakpreneur under the guidance of the East Jakarta Small and Medium Enterprise Development Centre (PPUKM) Office, totaling 264 business actors. The sample of this study amounted to 73 respondents who were determined based on predetermined criteria, in other words the sampling method used was purposive sampling. Data analysis was conducted using SPSS 27 software. Data analysis was applied to descriptive statistics tests, test validity, test reliability, classical assumption tests for model suitability in tests (F test), this test section, (t) tests, and analysis with multiple linear regression. The results of this study indicate that the variables of tax knowledge, fiscal service quality, and tax payer awareness have a positive effect on tax compliance. On the other hand, tax sanctions have no effect on the level of taxpayer compliance.

Pengaruh Servant Leadership dan Budaya Organisasi Terhadap Kinerja Tenaga Kesehatan Rumah Sakit Umum Daerah Ciawi Kabupaten Bogor

Romadhonal Qodarul Akbar, Adriza, Widya Nengsih — Sun, 05 Oct 2025 00:00:00 +0000

Improving the performance of health workers is a key focus in hospital management, especially amidst increasing demands for public health services. Ciawi Regional Public Hospital (RSUD) in Bogor Regency, as a referral health facility, faces challenges in maintaining service quality while dealing with limited human resources and high workloads. The phenomenon of heavy workloads and the need for servant leadership and a supportive organizational culture underlies the importance of this study. This research aims to analyze the influence of Servant Leadership and Organizational Culture on the Performance of Health Workers at Ciawi RSUD. The study uses a quantitative method with data collected through literature review and questionnaires distributed to respondents. The population in this study consists of 441 nurses at RSUD Ciawi, with a sample size of 110 nurses selected using proportional random sampling. Data were analyzed using simple and multiple linear regression, correlation analysis, and coefficient of determination. The results show that Servant Leadership has a moderate relationship with health worker performance, with a correlation coefficient (R) of 0.587 and a determination coefficient (R²) of 0.345, indicating that 34.5% of performance is influenced by Servant Leadership. Meanwhile, Organizational Culture shows a strong relationship with performance, with R = 0.744 and R² = 0.553, meaning 55.3% of performance is influenced by Organizational Culture. Simultaneously, Servant Leadership and Organizational Culture significantly affect health worker performance with a correlation coefficient (R) of 0.782 and R² = 0.611, indicating that 61.1% of performance is jointly determined by these two variables, while the remaining percentage is influenced by other factors not examined in this study.